Through
an interface between your PABX and a personal computer,
one can easily obtain the following information
and reports :
»
Calls made / or received :
per Telephone Extension; in Details or in Total.
»
Calls per Department :
detailed by Extension or in Total for Department.
»
Trace Numbers :
trace all calls made from/ to the company to/ f
rom specific number/s (Incoming, Outgoing, Local,
National, International, Mobile, Pager i.e. 001,
02,050, 06, 0096 etc.)
»
Calls exceeding a certain Cost or Time :
(10 sec, 15 sec & 30 Fils, 1 Dirham etc.)
»
Calls made to any of frequently dialed numbers :
(Clients, Suppliers, etc.)
»
Amount and % of budget :
during the course of a required period.
»
Top 50 Calls listed by Cost or Duration.
»
Calls made under account codes :
Including chargeable hourly fee if applicable (
for projects costing )
»
Auto printing of preset reports :
at assigned preset times, intervals or shifts.
»
Call Info option :
to find out the cost of a call to certain destination
before making it. Also to find the name of the destination
for a given number.
»
Multi level password protection
:
(Maintenance, Reports & Quit).
»
Call details :
can be imported and exported in part or full as
and when required .
»
Graphical Reports :
To illustrate system traffic and staffing requirements;
PABX perf o rmance; comparison of extension usage
in terms of cost, duration, or volume : switchboard
performance showing the number of calls handled,
calls unanswered, average number of rings prior
to calls being answered and more ...
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Recommended Hardware
configuration :
PC IBM Compatible
:
Pentium II 350 Mhz, 64 MB RAM, HD 30 MB Free
Space, 1 Physical Serial Port & Windows 95,
98, NT 4.0
(Preferably English Version).
M a c i n t o s h
:
Power Mac/G3, 64 MB RAM, HD 30 MB Fre e Space,
1 Physical Serial Port & System 7.5 or later
(Preferably English Version). |
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